Information for students - Listening Ear | Student Wellbeing
Sophia Aguilar
Published Apr 20, 2026
Once you’ve registered for Listening Ear:
- A member of the Team will contact you by telephone within 2-3 days to have an initial
- conversation of up to 30 mins.
- You can chat with them to highlight your concerns
- If you both agree, they will arrange a further conversation
We may establish that your needs should be met by another service, for example, via our internal and external partnership support services. If this is the case, we can support you to access the most appropriate service. We may ask a member of one of the other Student Health and Wellbeing Teams to contact you to discuss options.
Sometimes a single conversation can resolve your current concerns and you may not need any further support.
Listening Ear is generally for registered students within the UK. If you are a resident outside the UK we can refer you to other support. If this is the case, please get in touch by email and we can make arrangements.